THEORIES AND PILLARS OF EMPLOYEE RELATIONS
01.Theories about Employee Relations
Source : https://www.aihr.com/blog/employee-relations/
There are various theories that discuss about employee relations and these theories and models assist organisations to manage employee relations at precise levels.
Employee relations are perceived differently by various people and have developed various theories based one their perceptions.
According to Budd.2005 , there are for key theories relating to employee relations and they re used as frameworks for policy makers and other practitioners of HR.
Four theories of employment relationships,(Budd,2005), http://jbudd.csom.umn.edu/RESEARCH/buddbhave.pdf
01. Unitarism - As per unitary approach there is only a single authority; the management and the management is the only body engage in decision making relating to negotiations and bargaining and s per this approach relations are restricted in co-operation , individualism and shared goals.
02.Pluralism - Pluralism signifies that the organization comprises of individuals which form various significant groups according to their aims, goals and leadership styles. As the organization is multi structured there is always friction within and between these smaller groups.
03.Egoist - Labour is conceited as a commodity like other productive sources by employers and employees are seen as interested in income while firm pursues profit maximization.
04.Critical - One sees as the employment relationship as an reflection of class struggle and challenges the communication of dominant social, economic and political structures
(Webb, 1897)
02. Pillars of Employee Relations
Source : The Human Capital Hub (Online) , https://www.thehumancapitalhub.com/articles/what-is-employee-relations-a-guide-for-hr-professionalsThese Pillars are basic ideas that guide the good relationship among employers and employees and they are extremely necessary to enhance business results and boost employee wellbeing.
According to Brandon Murmbinda,(2023), the four most important pillars of Employee relations are,
01. Communication
02. Conflict Resolution
03. Employee Engagement
04. Policy Adherence.
01.Communication
Source : https://www.vecteezy.com/vector-art/29698851-concept-of-effective-communication-for-team-success-and-goal-achievement-meeting-to-talk-about-goals-communicating-important-goals-business-people-talking-through-megaphone-with-the-same-targetThe foundation of positive employee relations is effective communication, Communication between management, staff and other groups within the entity should be open, clear and transparent.
Through effective communication, trust can be build among the employees and a sense of belonging which enhances cordial employee relations and minimize strikes which will lead to a higher profitability. (Murmbinda M,2023) (Online)
02.Conflict Resolution
Source: https://www.istockphoto.com/illustrations/conflict-resolution
Almost every workspace will experience conflicts and the way the conflict is handled and the solution for the conflict to prevent similar incidents in future will have a greater impact on employee relations and to resolve the conflicts among employees and between management and employees and among management, it is vital to have a strong conflict resolution procedure.
Most companies use employee grievance handling procedure and there is a policy on resolving internal conflicts and most importantly that procedure should be fair and unbiased.
The most effective way to resolve a conflict is through cooperation and compromise and to find a better solution jointly. (Murmbinda M,2023) (Online)
03.Employee Engagement
Source: https://www.istockphoto.com/illustrations/employee-engagement
As per Murmbinda,2023, employee engagement is worker’s enthusiasm and dedication toward their job.
This pillar focuses mainly maintaining employees’ interest in their jobs and most commonly this is done through allowing employees to improve their skills, through incentive schemes , involving them in decision making processes praising and rewarding their efforts and building culture of organisation based on employee engagement values.
It is indicated that higher the employment engagement, organisations are more profitable and successful in the long run.
Due to better employment engagement practices employee retention can be maintained precisely .
04. Policy Adherence
Source : https://www.dreamstime.com/illustration/regulatory-compliance.html
This can be identified as compliance and fair treatment.
Maintaining positive relations among employees depends on how far the company adhere to the labour laws and other compliance procedures of country.
This pillar also address fair treatment to all employees irrespective of gender, religion, sexual orientation etc..
An organisation must abide with locally enforced rules regarding pay, benefits, working hours and holidays. (Murmbinda M,2023) (Online)
Through effective adherence to these legal issues can be minimised and it will be beneficial to reputation of the company which will ultimately leads to a higher profit.
References:
Murambinda , B. 2023. What is Employee Relations: A Guide to HR Professionals (online)
[Accessed 18 March 2024]
https://www.thehumancapitalhub.com/articles/what-is-employee-relations-a-guide-for-hr-professionals
Budd, J W. 2005. Values, Ideologies and frames and reference in employment relations [Online]
[Accessed 18 March 2024]
Webb, S., and Webb,B., 1897 . Industrial Democracy. London: Longmans, Green and Co. (Online)
[Accessed 18 March 2024]
Forbes Advisor [online] [Accessed 18 March 2024]
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